Refund Policy

Return Policy

Our return policy lasts 30 days from the date of purchase. If 30 days have passed, we cannot offer a full refund or exchange.

 

Eligibility

To be eligible for a return, items must be:

1. Unused

2. In the same condition as received

3. In original packaging

Non-Returnable Items

The following items cannot be returned:

1. Perishable goods (food, flowers, newspapers, magazines)

2. Intimate or sanitary goods

3. Hazardous materials

4. Flammable liquids or gases

5. Gift cards

6. Downloadable software products

7. Certain health and personal care items

Return Process

To complete a return, please:

1. Contact us at support@boujeevetements.com or via our Instagram channels.

2. Provide a receipt or proof of purchase.

3. Wait for our approval and instructions.

Refunds

Once we receive and inspect your return, we'll notify you of approval or rejection. Approved refunds will be processed, and a credit will be applied to your original payment method.

Partial Refunds

Partial refunds may be granted for:

1. Items with obvious signs of use

2. Opened CDs, DVDs, software, or video games

3. Items not in original condition or damaged

4. Items returned after 30 days

Sale Items

Sale items are non-refundable.

Exchanges

We only replace items if they're defective or damaged. For exchanges, please contact us at support@boujeevetements.com or via our Instagram channel.

Shipping Returns

To return a product:

1. Email us at support@boujeevetements.com or contact us via Instagram.

2. You'll be responsible for return shipping costs, which are non-refundable.

3. Consider using trackable shipping or purchasing insurance for valuable items.

Assistance

For questions or concerns, contact us at support@boujeevetements.com or through our Instagram channel. We're here to help.